Fulfil.IO incident

Shippo is experiencing degraded API performance

Minor Resolved View vendor source →

Fulfil.IO experienced a minor incident on May 24, 2022 affecting USPS (Shippo), lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2022, 03:39 PM UTC
Resolved
May 24, 2022, 05:53 PM UTC
Duration
2h 14m
Detected by Pingoru
May 24, 2022, 03:39 PM UTC

Affected components

USPS (Shippo)

Update timeline

  1. investigating May 24, 2022, 03:39 PM UTC

    Shippo is currently experiencing degraded performance that may prevent label generation, rate lookups, voiding, manifesting, and other operations for the carrier. Other carriers and services are **not** affected. We recommend using an alternate service to ship or wait for the carrier to be available. We will update this status page as we have more updates.

  2. resolved May 24, 2022, 05:53 PM UTC

    Shippo has implemented a fix for the issue and we are seeing requests are successful again. We will continue to monitor for any further errors.