Fulfil.IO incident

Canada Post is reporting service disruptions

Major Resolved View vendor source →

Fulfil.IO experienced a major incident on July 4, 2022 affecting Canada post, lasting 4h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2022, 03:40 PM UTC
Resolved
Jul 04, 2022, 08:39 PM UTC
Duration
4h 59m
Detected by Pingoru
Jul 04, 2022, 03:40 PM UTC

Affected components

Canada post

Update timeline

  1. investigating Jul 04, 2022, 03:40 PM UTC

    Canada Post is experiencing an outage that may prevent label generation, rate lookups, voiding, manifesting, and other operations for the carrier. Other carriers and services are **not** affected. We recommend using an alternate service to ship or wait for the carrier issue to be resolved (https://status.canadapost.ca/). We will update this status page as we have more updates.

  2. resolved Jul 04, 2022, 08:39 PM UTC

    Canada Post is reporting the issue has now been resolved. Label generation, rate lookups, voiding, manifesting, and other operations for the carrier should now work as expected. We will continue to monitor and update our status page, should we notice elevated response times or errors.