Fulfil.IO incident

Elevated API Errors

Minor Resolved View vendor source →

Fulfil.IO experienced a minor incident on December 10, 2022 affecting ERP and WMS, lasting 4h 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2022, 02:00 PM UTC
Resolved
Dec 10, 2022, 06:57 PM UTC
Duration
4h 56m
Detected by Pingoru
Dec 10, 2022, 02:00 PM UTC

Affected components

ERPWMS

Update timeline

  1. investigating Dec 10, 2022, 02:00 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. investigating Dec 10, 2022, 02:00 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 10, 2022, 03:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 10, 2022, 03:06 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 10, 2022, 06:57 PM UTC

    This incident has been resolved.