Fulfil.IO incident

Cloudflare system outage affecting user login

Major Resolved View vendor source →

Fulfil.IO experienced a major incident on October 30, 2023 affecting Auth0 User Authentication, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:19 PM UTC
Resolved
Oct 30, 2023, 08:27 PM UTC
Duration
7m
Detected by Pingoru
Oct 30, 2023, 08:19 PM UTC

Affected components

Auth0 User Authentication

Update timeline

  1. investigating Oct 30, 2023, 08:19 PM UTC

    Cloudflare [https://www.cloudflarestatus.com/] is currently reporting system outages which are affecting Fulfil's authentication service. As a result, users may encounter errors when attempting to log into Fulfil. Our team is actively investigating this issue. We will provide further updates as more information becomes available.

  2. resolved Oct 30, 2023, 08:27 PM UTC

    The authentication service is recovering and is now operational. Users should no longer encounter errors when attempting to log into Fulfil.