fu3e is currently experiencing a critical incident affecting API and User Auth, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Oct 21, 2026, 11:56 AM UTC
We have been made aware of a wider security vulnerability affecting websites globally and have taken the proactive decision to temporarily suspend access while our technical team assesses the potential impact and implements any necessary safeguards.
- investigating Oct 21, 2026, 12:10 PM UTC
Following reports of a third-party upstream infrastructure issue affecting services globally, our engineering team took the proactive decision to temporarily suspend access while applying necessary patches and security safeguards. Please note that this is an abundance-of-caution measure; there is no evidence of any compromise or unauthorised access to customer data or systems. Protecting platform security and data integrity remains our highest priority. We sincerely apologise for any disruption caused during this window. Our technical team is actively verifying the deployment, and we will provide an update within the next 60 minutes or as soon as services are fully restored.
- investigating Oct 21, 2026, 01:19 PM UTC
We continue to monitor the wider third-party infrastructure vulnerability and are awaiting further information from the relevant providers. As a precaution, the platform remains temporarily unavailable while we assess the latest information and ensure appropriate safeguards are in place. There remains no evidence of any compromise or unauthorised access to customer data or systems. We appreciate your continued patience and apologise for the disruption. We will provide a further update within the next 60 minutes, or sooner if there are any significant developments.