Frigade experienced a minor incident on February 17, 2026 affecting Current status by service (Frigade Engage) (Frigade Users API) and Current status by service (Frigade Engage) (Frigade Flows API), lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (Frigade Engage) (Frigade Users API)Current status by service (Frigade Engage) (Frigade Flows API)
Update timeline
- investigating Feb 17, 2026, 04:27 PM UTC
Frigade Engage is experiencing increased latency on select API endpoints. Affected requests are taking longer than expected to complete, potentially impacting user-facing onboarding flows and in-app engagement features.
- resolved Feb 17, 2026, 04:43 PM UTC
The fix has been deployed and all systems are operational again