Freshmarketer experienced a major incident on August 26, 2022 affecting Email Campaigns and Email Campaigns and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Email CampaignsEmail CampaignsEmail CampaignsEmail Campaigns
Update timeline
- investigating Aug 26, 2022, 03:06 PM UTC
One of the third party services (BEE editor) is facing an outage. Impacted module is Email Campaigns alone. The email campaign design page will not be working. The issue will be in both FM classic and new Freshmarketer account.
- resolved Aug 26, 2022, 06:20 PM UTC
The issue has been resolved by the third party service. The email campaign design page and editor should be loading fine now.