Freshmarketer experienced a major incident on October 6, 2022 affecting Freshmarketer App and Freshmarketer CDN and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Freshmarketer AppFreshmarketer CDNVisitor Data CollectionSessionReplay Data CollectionEmail CampaignsJourneys
Update timeline
- investigating Oct 06, 2022, 08:47 AM UTC
We are experiencing an outage in AUS region which will make our customers unable to access the application. Our best minds are looking into the situation now and we will be providing updates as we make progress.
- resolved Oct 06, 2022, 09:37 AM UTC
The issue is resolved now and customers should be able to access the application.