Freshmarketer experienced a minor incident on February 23, 2023 affecting Freshmarketer App, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Freshmarketer App
Update timeline
- investigating Feb 23, 2023, 05:07 AM UTC
We are facing a degraded performance with our Analytics module, customers will not be able to access the Analytics dashboard, and there is no data loss expected. we have identified the issue and working towards a fix.
- resolved Feb 23, 2023, 05:35 AM UTC
We have fixed the issue and the data should be visible in the analytics dashboard.