Freshmarketer incident

Degraded Performance in Analytics

Minor Resolved View vendor source →

Freshmarketer experienced a minor incident on February 23, 2023 affecting Freshmarketer App, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 05:17 AM UTC
Resolved
Feb 23, 2023, 05:50 AM UTC
Duration
33m
Detected by Pingoru
Feb 23, 2023, 05:17 AM UTC

Affected components

Freshmarketer App

Update timeline

  1. investigating Feb 23, 2023, 05:17 AM UTC

    We are facing a degraded performance with our Analytics module, the customer will face a delay when accessing the Analytics dashboard, but there is no data loss expected. we have identified the issue and working towards a fix.

  2. resolved Feb 23, 2023, 05:50 AM UTC

    Team has fixed the issue and the Analytics dashboard is functional now.