Freshmarketer experienced a minor incident on May 10, 2023 affecting Email Campaigns, lasting 16h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Email Campaigns
Update timeline
- investigating May 10, 2023, 10:06 PM UTC
We are facing degraded performance with our Email Campaign module. The end users of some accounts will face an issue in opening the link present in the email. We have identified the issue and are working towards a fix
- investigating May 11, 2023, 01:04 PM UTC
Our best minds are working towards a fix. More updates would follow soon.
- resolved May 11, 2023, 02:40 PM UTC
This issue has been fixed, We are monitoring closely.