Freshmarketer incident
Email Campaign Services - Temporary Disruption
Freshmarketer experienced a minor incident on July 23, 2023 affecting Email Campaigns and Email Campaigns and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2023, 12:00 PM UTC
We are currently experiencing issues with our email campaigns services due to a maintenance activity being performed by our third-party service provider. Rest assured, we are working closely with them to resolve the situation as quickly as possible. We apologize for any inconvenience caused and appreciate your understanding. Stay tuned for further updates. Thank you for your patience.
- resolved Jul 23, 2023, 12:23 PM UTC
We are pleased to inform you that the scheduled maintenance with our third-party vendor has been completed successfully. As a result, all systems are now fully operational and functioning as usual. If you encounter any further issues, please don't hesitate to reach out to our support team. Thank you for your patience during this period.