Freshmarketer experienced a major incident on August 4, 2023 affecting Whatsapp Campaigns and Whatsapp Campaigns and 1 more component, lasting 5h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Whatsapp CampaignsWhatsapp CampaignsWhatsapp CampaignsWhatsapp Campaigns
Update timeline
- investigating Aug 04, 2023, 01:30 AM UTC
WhatsApp Business API is facing outage which is impacting Whatsapp Campaings from 07:00 AM IST , WhatsApp is aware of current situation and working towards resolution . More updates to follow!
- investigating Aug 04, 2023, 06:30 AM UTC
We are closely working with Whatsapp team regarding this issue, More updates to follow
- resolved Aug 04, 2023, 07:18 AM UTC
WhatsApp API outage has been recovered and currently monitoring the situation , Current performance of WhatsApp campaigns is back to normal.