Freshmarketer experienced a major incident on January 22, 2025 affecting Login and Login and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
LoginLoginLogin
Update timeline
- investigating Jan 22, 2025, 07:48 AM UTC
We're currently facing issues with logging into FreshMarketer agent portal. Our Developers are working on the same. More updates to follow
- in progress Jan 22, 2025, 08:30 AM UTC
Our engineering team is actively working on the issue. Further updates will be provided as we gather more information.
- resolved Jan 22, 2025, 09:21 AM UTC
The issue with login has been fixed and services are now back to normal. We are continuing to have this closely monitored.