Freshmarketer experienced a major incident on March 3, 2025 affecting Third Party Services and Third Party Services and 1 more component, lasting 19h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 03, 2025, 08:07 PM UTC
We are currently experiencing an issue with our landing pages due to outage in third-party service provider Convrrt. The landing page and contact creation via Landing page features are impacted.We are in constant communication with convrrt team to ensure the issue is resolved as soon as possible.
- in progress Mar 04, 2025, 08:30 AM UTC
We are actively working with the third-party service provider, Convrrt, to resolve the issue as soon as possible and will keep you updated.
- in progress Mar 04, 2025, 12:30 PM UTC
We are actively collaborating with our third-party service provider, Convrrt, to address the ongoing issue. We value your patience and will share additional updates once more information becomes available.
- resolved Mar 04, 2025, 03:14 PM UTC
The issue with our landing pages due to the third-party service provider "Convrrt" has been resolved. Landing page functionality and contact creation are restored. Thank you for your patience.