Freshmarketer experienced a major incident on June 26, 2025 affecting Email Campaigns and Email Campaigns and 1 more component, lasting 4h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Email CampaignsEmail CampaignsEmail CampaignsEmail Campaigns
Update timeline
- investigating Jun 26, 2025, 04:56 AM UTC
We are currently experiencing a service disruption affecting the Email Campaign feature. Users are unable to send email campaigns at this time. Our team is actively investigating and working to resolve the issue as quickly as possible.
- identified Jun 26, 2025, 06:30 AM UTC
We have identified the root cause of the issue, and our engineering team is actively working on a fix. We will share further updates as progress is made.
- resolved Jun 26, 2025, 09:30 AM UTC
Our engineering team has identified and fixed the issue. We are continuing to monitor the application performance.