Freshmarketer experienced a major incident on September 24, 2025 affecting Email Campaigns and Email Campaigns and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Email CampaignsEmail CampaignsEmail CampaignsEmail Campaigns
Update timeline
- investigating Sep 24, 2025, 07:10 AM UTC
We are currently facing issues with email campaign creation and template editing as a result of scheduled maintenance by our third-party service provider. Our team is closely monitoring the situation and will provide updates as more information becomes available.
- resolved Sep 24, 2025, 07:59 AM UTC
The issue affecting email campaign creation and template editing due to scheduled maintenance at our third-party service provider has been resolved. All services are now operating normally.