FreeStyle Libre Server incident

Potential Outage

Notice Resolved View vendor source →

FreeStyle Libre Server experienced a notice incident on November 25, 2020 affecting Account Registration and Account Registration and 1 more component, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2020, 05:02 PM UTC
Resolved
Nov 28, 2020, 03:05 PM UTC
Duration
2d 22h
Detected by Pingoru
Nov 25, 2020, 05:02 PM UTC

Affected components

Account RegistrationAccount RegistrationAccount RegistrationUnited StatesUnited StatesEurope, Middle East, AfricaFranceAustralia, New ZealandJapanOther Asia

Update timeline

  1. investigating Nov 25, 2020, 05:02 PM UTC

    We are actively looking into a potential outage and will provide an update as soon as we have more information. We will continue to post updates here.

  2. investigating Nov 25, 2020, 06:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 28, 2020, 03:05 PM UTC

    Thank you for your patience. At this time, the Account Registration and US, Latin America servers are currently working as expected for the FreeStyle LibreLink, LibreView, and LibreLinkUp apps.