FreeStyle Libre Server incident

Potential Outage: All Regions

Minor Resolved View vendor source →

FreeStyle Libre Server experienced a minor incident on November 19, 2021 affecting Account Registration and Account Registration and 1 more component, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2021, 08:09 PM UTC
Resolved
Nov 19, 2021, 11:43 PM UTC
Duration
3h 33m
Detected by Pingoru
Nov 19, 2021, 08:09 PM UTC

Affected components

Account RegistrationAccount RegistrationAccount RegistrationUnited StatesUnited StatesEurope, Middle East, AfricaEurope, Middle East, AfricaUnited StatesRussiaRussia

Update timeline

  1. investigating Nov 19, 2021, 08:09 PM UTC

    We have identified a partial outage with Account Registration for the Digital Health Tools. During this time, you may not be able to register for a new account in the Digital Health Tools.

  2. investigating Nov 19, 2021, 08:10 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 19, 2021, 11:43 PM UTC

    Thank you for your patience. At this time, the Digital Health Tools are currently working as expected.