FreeStyle Libre Server incident
LibreView Outage: US & Latin America
FreeStyle Libre Server experienced a major incident on December 7, 2021 affecting Account Registration and Account Registration and 1 more component, lasting 20h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 07, 2021, 04:57 PM UTC
We have identified a LibreView outage. During this time, You may not be able to login to LibreView You may not be able to register for a new account on FreeStyle LibreLink or FreeStyle Libre 2 You may not be able to register for a new account on LibreLinkUp
- identified Dec 07, 2021, 05:09 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 07, 2021, 05:33 PM UTC
We have identified an outage with the Digital Health Tools in the United States & Latin America. During this time, You may not be able to login to LibreView You may not be able to register for a new account on FreeStyle LibreLink or FreeStyle Libre 2* You may not be able to register for a new account on LibreLinkUp You may not be able to share your data with LibreView practices or LibreLinkUp connections from your FreeStyle LibreLink app. *Not all mobile apps are available in all regions
- monitoring Dec 07, 2021, 05:37 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 08, 2021, 01:34 PM UTC
Thank you for your patience. At this time, all LibreView services are currently working as expected.