Freckle experienced a major incident on February 28, 2020 affecting Student and Teacher and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
StudentTeacherSchool
Update timeline
- investigating Feb 28, 2020, 05:21 PM UTC
The site is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. We’re investigating the cause and will provide an update as soon as possible.
- identified Feb 28, 2020, 05:33 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 28, 2020, 06:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 28, 2020, 06:18 PM UTC
This incident has been resolved.