Freckle incident

Freckle landing page down

Critical Resolved View vendor source →

Freckle experienced a critical incident on December 4, 2020 affecting Freckle.com, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2020, 06:10 PM UTC
Resolved
Dec 04, 2020, 08:41 PM UTC
Duration
2h 30m
Detected by Pingoru
Dec 04, 2020, 06:10 PM UTC

Affected components

Freckle.com

Update timeline

  1. monitoring Dec 04, 2020, 06:10 PM UTC

    Our 3rd party hosting provider for our landing page at freckle.com is having an outage. We will monitor the situation and provide updates as we have them.

  2. monitoring Dec 04, 2020, 07:37 PM UTC

    Our 3rd party provider for freckle.com continues to work on restoring their service. They've identified the issue and are working through potential fixes.

  3. resolved Dec 04, 2020, 08:41 PM UTC

    Our 3rd party provider has resolve their outage, and freckle.com is functioning normally again.