Freckle experienced a major incident on December 7, 2021 affecting Student and Teacher and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
StudentTeacherSchool
Update timeline
- investigating Dec 07, 2021, 05:25 PM UTC
Issues across multiple AWS services are impacting Freckle's availability. We are monitoring the situation and seeking remediation.
- monitoring Dec 07, 2021, 05:31 PM UTC
The issues have been identified and we are monitoring progress.
- monitoring Dec 07, 2021, 06:08 PM UTC
We are seeing early signs of recovery. We will continue to monitor and report as the situation evolves.
- resolved Dec 07, 2021, 06:16 PM UTC
This incident has been resolved.