Freckle incident

Student site outage

Critical Resolved View vendor source →

Freckle experienced a critical incident on January 11, 2022 affecting Student, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2022, 12:49 AM UTC
Resolved
Jan 11, 2022, 01:08 AM UTC
Duration
18m
Detected by Pingoru
Jan 11, 2022, 12:49 AM UTC

Affected components

Student

Update timeline

  1. investigating Jan 11, 2022, 12:49 AM UTC

    We're experiencing errors accessing student.freckle.com. We are investigating and will provide more details soon.

  2. resolved Jan 11, 2022, 01:08 AM UTC

    This incident has been resolved. An automated test raised a false positive alert, but there was no actual downtime