Freckle incident

High Response Time

Notice Resolved View vendor source →

Freckle experienced a notice incident on February 8, 2024, lasting 16h 56m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2024, 07:15 PM UTC
Resolved
Feb 09, 2024, 12:12 PM UTC
Duration
16h 56m
Detected by Pingoru
Feb 08, 2024, 07:15 PM UTC

Update timeline

  1. investigating Feb 08, 2024, 07:15 PM UTC

    We are currently investigating an alert about slow response times in our primary API.

  2. identified Feb 08, 2024, 08:17 PM UTC

    The problematic code has been identified and a revert is in progress. Response times have returned to normal due to the lower levels of traffic.

  3. resolved Feb 09, 2024, 12:12 PM UTC

    This incident has been resolved.