Freckle incident

Elevated Error Rate

Major Resolved View vendor source →

Freckle experienced a major incident on March 14, 2024 affecting Student and Teacher and 1 more component, lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2024, 03:58 AM UTC
Resolved
Mar 15, 2024, 05:17 PM UTC
Duration
1d 13h
Detected by Pingoru
Mar 14, 2024, 03:58 AM UTC

Affected components

StudentTeacherSchool

Update timeline

  1. investigating Mar 14, 2024, 03:58 AM UTC

    We are investigating a higher than normal number of errors.

  2. investigating Mar 14, 2024, 04:35 PM UTC

    We are continuing to investigate this issue, and are continuing to monitor the situation.

  3. investigating Mar 15, 2024, 04:01 PM UTC

    The system has returned to normal.

  4. resolved Mar 15, 2024, 05:17 PM UTC

    This incident has been resolved.