Freckle incident

Increased Error Rate

Notice Resolved View vendor source →

Freckle experienced a notice incident on April 11, 2024 affecting Student and Teacher and 1 more component, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2024, 12:02 PM UTC
Resolved
Apr 12, 2024, 06:55 PM UTC
Duration
1d 6h
Detected by Pingoru
Apr 11, 2024, 12:02 PM UTC

Affected components

StudentTeacherSchool

Update timeline

  1. investigating Apr 11, 2024, 12:02 PM UTC

    We are investigating the source of increased errors

  2. investigating Apr 11, 2024, 12:03 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 11, 2024, 12:04 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 11, 2024, 12:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 12, 2024, 06:55 PM UTC

    All systems are performing as expected