FranklinCovey incident

[Assessments] Single Sign-On Service Outage

Major Resolved View vendor source →

FranklinCovey experienced a major incident on August 30, 2017, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2017, 04:00 PM UTC
Resolved
Aug 30, 2017, 07:47 PM UTC
Duration
3h 46m
Detected by Pingoru
Aug 30, 2017, 04:00 PM UTC

Update timeline

  1. identified Aug 30, 2017, 04:00 PM UTC

    Gigya, our Single Sign On provider, is currently experiencing a major outage. This means that login functionality, along with any other user function, is not working properly on the site. We are in contact with them about the issue, and will update this as soon as the issue is resolved.

  2. resolved Aug 30, 2017, 07:47 PM UTC

    Gigya has resolved the issue. Services are back to normal.