FranklinCovey incident

Assessments hardware issues

Major Resolved View vendor source →

FranklinCovey experienced a major incident on October 12, 2017, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2017, 03:49 AM UTC
Resolved
Oct 12, 2017, 04:07 AM UTC
Duration
18m
Detected by Pingoru
Oct 12, 2017, 03:49 AM UTC

Update timeline

  1. identified Oct 12, 2017, 03:49 AM UTC

    We have a hardware issue with the servers hosting assessments.franklincovey.com. We have identified the issue and are getting it resolved currently.

  2. identified Oct 12, 2017, 03:49 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 12, 2017, 04:07 AM UTC

    The issue with assessments has been resolved. We will continue to monitor the site for any other issues.