FranklinCovey incident

Database Connectivity Issue

Critical Resolved View vendor source →

FranklinCovey experienced a critical incident on June 26, 2018 affecting All Access Pass, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2018, 05:14 AM UTC
Resolved
Jun 26, 2018, 06:29 AM UTC
Duration
1h 14m
Detected by Pingoru
Jun 26, 2018, 05:14 AM UTC

Affected components

All Access Pass

Update timeline

  1. investigating Jun 26, 2018, 05:14 AM UTC

    We are currently experiencing connectivity issues with our database servers. We are investigating this issue and will get it resolved as soon as possible.

  2. resolved Jun 26, 2018, 06:29 AM UTC

    This incident has been resolved.