FranklinCovey incident

[All Access Pass] Performance Issues

Notice Resolved View vendor source →

FranklinCovey experienced a notice incident on June 26, 2018 affecting All Access Pass, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2018, 03:24 PM UTC
Resolved
Jun 26, 2018, 06:59 PM UTC
Duration
3h 34m
Detected by Pingoru
Jun 26, 2018, 03:24 PM UTC

Affected components

All Access Pass

Update timeline

  1. identified Jun 26, 2018, 03:24 PM UTC

    We are experiencing performance related issues leading to longer than normal login times and slow site performance. We are implementing a fix and hope to have the issue resolved shortly.

  2. monitoring Jun 26, 2018, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2018, 06:59 PM UTC

    This incident has been resolved.