FranklinCovey incident

Network Performance Issues

Minor Resolved View vendor source →

FranklinCovey experienced a minor incident on July 2, 2019 affecting All Access Pass and Jhana and 1 more component, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2019, 02:05 PM UTC
Resolved
Jul 02, 2019, 04:20 PM UTC
Duration
2h 15m
Detected by Pingoru
Jul 02, 2019, 02:05 PM UTC

Affected components

All Access PassJhanaAssessmentsThe Leader In Me Online

Update timeline

  1. investigating Jul 02, 2019, 02:05 PM UTC

    Cloudflare, our CDN provider, is observing network performance issues. Customers may be experiencing 502 errors while accessing sites. Cloudflare is actively working on the issue to get it resolved.

  2. investigating Jul 02, 2019, 02:14 PM UTC

    Cloudflare, our CDN provider, is observing network performance issues. Customers may be experiencing 502 errors while accessing sites. Cloudflare is actively working on the issue to get it resolved.

  3. monitoring Jul 02, 2019, 02:21 PM UTC

    Cloudflare has implemented a fix for this issue and is currently monitoring the results.

  4. resolved Jul 02, 2019, 04:20 PM UTC

    Cloudflare has resolved this issue.