FranklinCovey incident

All Access Pass - Database connection has failed

Critical Resolved View vendor source →

FranklinCovey experienced a critical incident on October 17, 2019 affecting All Access Pass, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2019, 04:47 PM UTC
Resolved
Oct 17, 2019, 05:23 PM UTC
Duration
35m
Detected by Pingoru
Oct 17, 2019, 04:47 PM UTC

Affected components

All Access Pass

Update timeline

  1. investigating Oct 17, 2019, 04:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 17, 2019, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 17, 2019, 05:23 PM UTC

    This incident has been resolved.