FranklinCovey incident

All Access Pass - Database connection has failed

Critical Resolved View vendor source →

FranklinCovey experienced a critical incident on May 29, 2020 affecting All Access Pass, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2020, 04:56 PM UTC
Resolved
May 29, 2020, 05:42 PM UTC
Duration
45m
Detected by Pingoru
May 29, 2020, 04:56 PM UTC

Affected components

All Access Pass

Update timeline

  1. investigating May 29, 2020, 04:56 PM UTC

    We are currently investigating this issue.

  2. monitoring May 29, 2020, 05:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2020, 05:42 PM UTC

    This incident has been resolved.