Foxpass experienced a notice incident on October 20, 2025 affecting AWS ec2-us-east-1 and AWS rds-us-east-1, lasting 6h 39m. The incident has been resolved; the full update timeline is below.
Affected components
AWS ec2-us-east-1AWS rds-us-east-1
Update timeline
- identified Oct 20, 2025, 05:15 PM UTC
We are monitoring issues related to the major outage affecting Amazon Web Services (AWS) US-East-1 region. Foxpass RADIUS and LDAP core services are unaffected, but our support tool hosted on Intercom and console global lookup are experiencing intermittent degradation.
- resolved Oct 20, 2025, 11:54 PM UTC
All subsidiary systems affected by the AWS US-East-1 outage appear to be back to normal.