Foxpass incident

Increased error rates and timeouts for customers using Okta authentication delegation

Notice Resolved View vendor source →

Foxpass experienced a notice incident on October 4, 2016, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2016, 11:53 PM UTC
Resolved
Oct 05, 2016, 12:24 AM UTC
Duration
31m
Detected by Pingoru
Oct 04, 2016, 11:53 PM UTC

Update timeline

  1. investigating Oct 04, 2016, 11:53 PM UTC

    We are seeing an increased number of errors when communicating with Okta's API. Around 10% of connections are impacted. We are investigating.

  2. resolved Oct 05, 2016, 12:24 AM UTC

    All calls are returning successfully as of 17:03 Pacific.