Foxpass experienced a major incident on July 20, 2018 affecting LDAP and RADIUS, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
LDAPRADIUS
Update timeline
- investigating Jul 20, 2018, 04:14 PM UTC
We are currently investigating issues with our delegated authentication mechanism
- monitoring Jul 20, 2018, 04:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 20, 2018, 05:13 PM UTC
A fix has been implemented and the problem has been resolved.
- postmortem Jul 30, 2018, 08:41 PM UTC
Customers that wish to read a detailed postmortem may email us at [email protected].