Foxpass incident

Service Outage

Critical Resolved View vendor source →

Foxpass experienced a critical incident on October 17, 2018 affecting LDAP and RADIUS and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2018, 06:31 PM UTC
Resolved
Oct 17, 2018, 06:59 PM UTC
Duration
28m
Detected by Pingoru
Oct 17, 2018, 06:31 PM UTC

Affected components

LDAPRADIUSConsoleAPI

Update timeline

  1. investigating Oct 17, 2018, 06:31 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 17, 2018, 06:44 PM UTC

    The primary database failed and a secondary automatically took its place within a few minutes. Service is recovering and we are monitoring performance.

  3. resolved Oct 17, 2018, 06:59 PM UTC

    The service has recovered and is operating normally.