Foxpass experienced a critical incident on March 19, 2020 affecting LDAP and RADIUS and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
LDAPRADIUSConsoleAPI
Update timeline
- investigating Mar 19, 2020, 03:34 PM UTC
We are currently investigating this issue.
- resolved Mar 19, 2020, 03:50 PM UTC
This incident has been resolved. Root cause was a failure of our primary database. Automated failover worked as designed and the system recovered about 2 minutes later.