Foxpass incident

Degraded RADIUS Performance

Minor Resolved View vendor source →

Foxpass experienced a minor incident on August 31, 2016, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2016, 11:05 PM UTC
Resolved
Aug 31, 2016, 11:49 PM UTC
Duration
43m
Detected by Pingoru
Aug 31, 2016, 11:05 PM UTC

Update timeline

  1. investigating Aug 31, 2016, 11:05 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 31, 2016, 11:29 PM UTC

    Google’s auth endpoint was intermittently timing out, degrading our RADIUS servers’ performance. We are monitoring the situation.

  3. resolved Aug 31, 2016, 11:49 PM UTC

    Google’s endpoint is returning normally now. All systems fully operational.