Foxpass incident

RADIUS/TTLS can't authenticate

Minor Resolved View vendor source →

Foxpass experienced a minor incident on July 31, 2024 affecting RADIUS, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 02:28 AM UTC
Resolved
Jul 31, 2024, 02:41 AM UTC
Duration
13m
Detected by Pingoru
Jul 31, 2024, 02:28 AM UTC

Affected components

RADIUS

Update timeline

  1. investigating Jul 31, 2024, 02:28 AM UTC

    We are currently investigating this issue.

  2. identified Jul 31, 2024, 02:41 AM UTC

    This is affecting TTLS and PEAP connections to our non EAP-TLS-enabled RADIUS cluster.

  3. resolved Jul 31, 2024, 02:41 AM UTC

    This issue has been fixed.