Foxit experienced a minor incident on November 7, 2025, lasting 18h 16m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 07, 2025, 08:59 PM UTC
We are currently performing scheduled maintenance on our IVR (Interactive Voice Response) system. Start Time: 7am PST During this time, phone support may be temporarily unavailable or limited. We apologize for the inconvenience and appreciate your patience. If you need assistance, please reach out via our support page. https://kb.foxit.com/s/submit-a-case We’ll update this page once the maintenance is complete. Thank you for your understanding!
- resolved Nov 08, 2025, 03:16 PM UTC
We have completed maintainence, Phone support has been returned to normal. Thank you for your patience.