Foundant experienced a critical incident on February 11, 2022 affecting Grant Lifecycle Management and Scholarship Lifecycle Management, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 11, 2022, 03:19 PM UTC
We are currently investigating an error when accessing GLM/SLM that gives clients a Server Error and limits their access to the application.
- monitoring Feb 11, 2022, 03:52 PM UTC
We have resolved the issue with Grant and Scholarship Lifecycle Manager. If you are still seeing this page please direct back to your login page for access.
- monitoring Feb 11, 2022, 03:52 PM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 11, 2022, 03:53 PM UTC
We have resolved the issue with Grant Lifecycle Manager and Scholarship Lifecycle Manager. If you are still seeing this page, please retry logging in to your GLM/SLM site for access. Please feel free to reach out to support @foundant.com if you have additional questions.
- resolved Feb 11, 2022, 04:26 PM UTC
Our engineering team has determined the issue related to site access has been successfully resolved. If you continue to experience issues, please contact Support @Foundant.com