Foundant experienced a critical incident on March 14, 2023 affecting Grant Lifecycle Management and Scholarship Lifecycle Management, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 14, 2023, 06:05 PM UTC
We are currently investigating an error when accessing GLM/SLM that gives users a "Server Error" and limits access to the application. If you are experiencing this issue, please contact support @ foundant.com so that we can notify you when the issue has been resolved.
- monitoring Mar 14, 2023, 06:33 PM UTC
We have resolved the issue with Grant Lifecycle Manager and Scholarship Lifecycle Manager. If you are still seeing this page, please retry logging into your GLM/SLM site for access. Please feel free to reach out to support @foundant.com if you have additional questions.
- resolved Mar 14, 2023, 07:45 PM UTC
We have resolved the issue with Grant Lifecycle Manager and Scholarship Lifecycle Manager. If you are still seeing this page, please retry logging into your GLM/SLM site for access. Please feel free to reach out to support @foundant.com if you have additional questions.