Foundant experienced a minor incident on March 5, 2024 affecting Grant Lifecycle Management and Scholarship Lifecycle Management, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Grant Lifecycle ManagementScholarship Lifecycle Management
Update timeline
- investigating Mar 05, 2024, 03:12 PM UTC
We have identified an issue with editing questions on forms. Our engineering team is working to resolve this issue quickly and expects a resolution in the hour. We will keep you updated on our progress.
- identified Mar 05, 2024, 03:45 PM UTC
We have identified that there were some server queries to our sites which caused timeout errors when editing questions on forms.
- resolved Mar 05, 2024, 03:46 PM UTC
We have located and resolved the stuck queries, allowing editing of form questions once again. This issue has been resolved.