FOSSA experienced a minor incident on November 27, 2023 affecting app.fossa.com and Quick Import and 1 more component, lasting 6h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 27, 2023, 05:42 AM UTC
Quick Import and CLI analyses are currently taking longer than usual to complete. We are investigating the issue.
- investigating Nov 27, 2023, 06:39 AM UTC
We're seeing elevated latency and error rates in both user application and analysis processing. We're still investigating the root cause.
- identified Nov 27, 2023, 08:59 AM UTC
We have identified a set of performance issues that we are working to resolve. Analyses are seeing an elevated error rate, but we are actively mitigating performance problems with the application.
- identified Nov 27, 2023, 09:15 AM UTC
We have identified the likely root cause for performance issues, and are taking down the database for emergency maintenance to address the issue.
- monitoring Nov 27, 2023, 10:33 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 27, 2023, 11:16 AM UTC
We are still processing a backlog of analyses, but the issue appears to be resolved.
- resolved Nov 27, 2023, 12:18 PM UTC
This incident has been resolved.