FOSSA, Inc. incident

Elevated latency in processing CLI builds

Major Resolved View vendor source →

FOSSA, Inc. experienced a major incident on November 4, 2022 affecting app.fossa.com and Quick Import and 1 more component, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2022, 08:30 AM UTC
Resolved
Nov 04, 2022, 10:45 AM UTC
Duration
2h 15m
Detected by Pingoru
Nov 04, 2022, 08:30 AM UTC

Affected components

app.fossa.comQuick ImportCLIIssue scanningReport generationAPIThird-party integrations

Update timeline

  1. identified Nov 04, 2022, 09:28 AM UTC

    We've identified an issue with our cluster infrastructure where our build analysis workers are not scaling up correctly. We're working on a fix for this. Users may see unusually long delays for CLI builds to finish processing.

  2. identified Nov 04, 2022, 09:35 AM UTC

    We're doing emergency maintenance on our cluster to resolve the issue. Users may see see intermittent connection issues.

  3. monitoring Nov 04, 2022, 10:38 AM UTC

    A fix has been implemented, and we're working through the backlog of queued analyses now.

  4. resolved Nov 04, 2022, 10:45 AM UTC

    This incident has been resolved.