FOSSA, Inc. experienced a notice incident on February 1, 2024 affecting Snippet Scanning, lasting 3d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 01, 2024, 07:24 PM UTC
When using `fossa snippets`, the backend service is currently unable to correlate snippet matches. This has no effect on any other FOSSA operation, only the `fossa snippets` subcommand. This is being investigated.
- identified Feb 01, 2024, 08:09 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 01, 2024, 09:24 PM UTC
The issue has been identified and a fix has been applied, but it will take some time for the service to come back online as the entire snippet database needs to be verified and recompacted.
- identified Feb 05, 2024, 02:19 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 05, 2024, 02:19 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 05, 2024, 06:12 PM UTC
The database rebuild is still in progress. However we're marking this incident resolved because after investigating the scope, this does not affect the vast majority of our users. For more details or if you are experiencing issues, please send in a support ticket.