FOSSA, Inc. incident

High latency / Slow response times

Minor Resolved View vendor source →

FOSSA, Inc. experienced a minor incident on March 13, 2024 affecting app.fossa.com and Issue scanning and 1 more component, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2024, 02:40 PM UTC
Resolved
Mar 13, 2024, 06:22 PM UTC
Duration
3h 42m
Detected by Pingoru
Mar 13, 2024, 02:40 PM UTC

Affected components

app.fossa.comIssue scanningReport generationAPI

Update timeline

  1. investigating Mar 13, 2024, 02:40 PM UTC

    We are presently experiencing very high database loads, resulting in degraded web app and API performance. Investigation is under way.

  2. monitoring Mar 13, 2024, 03:21 PM UTC

    We have made several adjustments which have resulted in improved performance. We are monitoring the outcome of those adjustments.

  3. resolved Mar 13, 2024, 06:22 PM UTC

    Database load has normalized and latency issues have resolved, we will continue monitoring the situation for any regression.