FOSSA, Inc. experienced a minor incident on June 13, 2024 affecting app.fossa.com and API, lasting 8h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2024, 06:07 PM UTC
App responsiveness is slow, we are currently investigating.
- investigating Jun 13, 2024, 06:20 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 13, 2024, 07:27 PM UTC
Latency appears to have dropped, we are still investigating root causes.
- monitoring Jun 13, 2024, 10:10 PM UTC
We have resolved the issue but are continuing to monitor the situation for any additional spikes.
- monitoring Jun 13, 2024, 11:40 PM UTC
We have rolled out an infrastructure upgrade to stabilize performance and avoid this issue in the future. A side-effect of this change is that user sessions will be reset and users will need to log into the app. We apologize for having to reset all current users sessions, we do not anticipate any further resets at this time.
- monitoring Jun 14, 2024, 01:17 AM UTC
The infrastructure upgrade was deployed and things are stable. We will continue to monitor this situation.
- resolved Jun 14, 2024, 02:18 AM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions.